Frequently asked questions
You will find a link to download your purchase in the receipt email that was sent to you after purchase. Here, you can download all the files associated with your order
Downloads are available once your payment is confirmed. If you paid with Debit or Credit card on AltoysDIY, confirmation might take a few minutes.
If you're unsure if you've purchased a Digital Item, you can always go back to the AltoysDIY and message me to altoysdiy@gmail.com or info@altoysdiy.com
Downloads are available once your payment is confirmed. If you paid with Debit or Credit card on AltoysDIY, confirmation might take a few minutes.
If you're unsure if you've purchased a Digital Item, you can always go back to the AltoysDIY and message me to altoysdiy@gmail.com or info@altoysdiy.com
First, check your spam or junk inbox. If you use Gmail, also check your Social and Promotions tabs.
Please provide correct email address to AltoysDIY.
Please provide correct email address to AltoysDIY.
You will find a link to download your purchase in the receipt email that was sent to you after purchase. Here, you can download all the files associated with your order.
Downloads are available once your payment is confirmed. If you paid with Debit or Credit card on AltoysDIY, confirmation might take a few minutes.
We'll also send you a download notification email separate from any transaction notification emails you receive from AltoysDIY and/or 2Checkout.
Downloading link is available right after payment of order.
Downloads are available once your payment is confirmed. If you paid with Debit or Credit card on AltoysDIY, confirmation might take a few minutes.
We'll also send you a download notification email separate from any transaction notification emails you receive from AltoysDIY and/or 2Checkout.
Downloading link is available right after payment of order.
If nothing happens when you click the download links, it's possible that there's an issue with your web browser. Please disable any non-standard add-ons or toolbars that you've installed and try again.
If your computer states that the file has been corrupted, delete the file and try downloading it again.
If your computer states that the file has been corrupted, delete the file and try downloading it again.
If your computer is unable to open the file, it's possible that you're missing the program required to open the file type.
You will need to have a PDF reader such as Adobe Reader or Foxit Reader on your computer. Most computers come with this and they are free software to enable you to open PDF files.
You will need to have a PDF reader such as Adobe Reader or Foxit Reader on your computer. Most computers come with this and they are free software to enable you to open PDF files.
This information will be useful to you after you sew a soft toy.
1. The main care for plush toys is spot cleaning. If necessary, you can wash it by hand with cold water and a mild detergent. Air dry only. A towel can be used to squeeze the water out, it should be dried on wind and sun, never on a heater.
2. It also helps to clean the toy with a vacuum cleaner and a sticky roller for cleaning clothes.
3. To get rid of the germs, you can steam the toy.
1. The main care for plush toys is spot cleaning. If necessary, you can wash it by hand with cold water and a mild detergent. Air dry only. A towel can be used to squeeze the water out, it should be dried on wind and sun, never on a heater.
2. It also helps to clean the toy with a vacuum cleaner and a sticky roller for cleaning clothes.
3. To get rid of the germs, you can steam the toy.
All my patterns and tutorials are for YOUR personal instruction use only.
You are allowed to sell the plushies or another goods that you made yourself from my patterns in limited/small quantities, please credit my shop.
My patterns are not for resale in anyway.
You are not allowed to reproduce the pattern & instructions in part or in full or in any other form to sell or distribute.
Not that you would, of course, but in case you did not know it, if you do it is called Intellectual Property Rights Infringement and is illegal.
You are allowed to sell the plushies or another goods that you made yourself from my patterns in limited/small quantities, please credit my shop.
My patterns are not for resale in anyway.
You are not allowed to reproduce the pattern & instructions in part or in full or in any other form to sell or distribute.
Not that you would, of course, but in case you did not know it, if you do it is called Intellectual Property Rights Infringement and is illegal.
Also you can find more information on Shop Policies